I DESIGN TO IMPROVE
A THOUGHTFUL APPROACH TO DESIGN
It takes more time, but the results stand out.
Define
Research
Understand the problem, and how we’ll measure success.
Know the user, their pain points, and your design options.
Start with a sketch, then share, test, improve, and launch.
Measure results, look for ways to improve the experience.
Iterate
Watch
The journey from idea to design involves crucial groundwork that may not always be glamorous.
Understanding the customer and the business, mapping out the experience journey, and assessing technical capabilities form the bedrock of any design. These essential steps unfold through in-depth conversations and the alignment of diverse perspectives.
EXPERIENCE DESIGN
FOR OVER
15 YEARS
I’ve been an advocate for the digital user. I’ve relied on research and experience design principles to lead projects in almost every industry.
SOLVING A
CONTENT
PROBLEM.
When someone
tells you how
they feel, they’re
never wrong.
We aren’t our audience; we can’t design for us.
I’ve been trusted by Fortune 50 companies, start-ups, non-profits, global, and local companies to develop a deep understanding of the business and the user so we can design world-class, research-based experiences.
STAFFING CREATIVE TEAMS IS HARD
I founded Olivus Design to help businesses of all sizes scale a design team and create world-class digital experiences. I can bring my own expertise to your project or help fill larger gaps with trusted partners.
HOW CAN I HELP IMPROVE
CUSTOMER EXPERIENCE
ACCESSIBILITY
USABILITY
HELPFULNESS
SATISFACTION
DELIGHT
METRICS
LOYALTY
BRAND RECOGNITION
ENGAGEMENT
PERCEPTION
CUSTOMER SUCCESS
VALUE
RECOVERY
BOTTOM LINE
DIGITAL TOUCHPOINTS
FOR YOU AND
YOUR
CUSTOMERS?
CLIENTS
WELCH ALLYN
ACT.ORG
ALLIED OUTDOOR
ATLANTIC HEALTH SYSTEMS
BLUE VALLEY SCHOOLS
CHEROKEE CASINOS
BRISTOL MYERS SQUIBB
CREDICTION
DATA MAKES THE DIFFERENCE
EDWARD JONES
EMPRISE BANK
GATORADE
H&R BLOCK
HERSHEY’S
KALO
KELLOGG’S
KREG TOOLS
LEGAL SHIELD
LENDSHIP
LINDA HALL LIBRARY
METLIFE
O-I
SAN DIEGO ZOO
TEXAS CHILDREN’S HOSPITAL
THRIVENT
UNITED RENTALS
VML
FOCUS EXPERIENCE
DATA VISUALIZATION
DESIGN LEADERSHIP
DESIGN STRATEGY
DIGITAL TRANSFORMATION
ECOMMERCE
ENTERPRISE INTRANET
EDUCATIONAL SERVICES
INFORMATION ARCHITECTURE
MOBILE AND ONLINE APPLICATIONS
ORGANIZATIONAL DESIGN
SERVICE PLATFORM
SAAS
TAXONOMIC CLASSIFICATION
WEARABLES
INDUSTRY EXPERIENCE
AGRICULTURE
B2B
B2C
CHEMICAL
CONSTRUCTION
ADVERTISING
CONSUMER GOODS
HOSPITALITY & GAMING
FINANCIAL
HEALTHCARE
MANUFACTURING
NON-PROFIT
PHARMACEUTICAL
TECHNOLOGY
ZOOS AND AQUARIUMS