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Different organizations. Different constraints. The same objective: reveal clarity and design a better experience. Here are a few examples.
Atlantic Health System
Understanding what people are really searching for
Turn ambiguous searches into relevant, prioritized results based on user intent.
MetLife
Bringing disconnected services together
Create one coherent experience across benefits, claims, documents, and services.
H&R Block
Modernizing the online tax experience
Simplify a complex tax experience while supporting millions of customers.
Cherokee Casinos
Creating one experience across multiple properties
Unify multiple casino properties while preserving what makes each one distinct.
United Rentals
Bringing equipment rental online
Enabling customers to find, select, and reserve rental equipment entirely online.
Kansas City Irish Fest
Designing for a split-second decision
Help guests choose the right waste receptacle quickly and reduce sorting errors.