Cherokee Casinos
Creating one experience across multiple destinations.
The challenge:
Each property had evolved independently. Guests had to relearn the experience every time they visited a different casino.
The insight:
The challenge wasn't helping guests navigate individual properties. It was creating one system that could flex across many.
The approach:
I developed an information architecture that balanced local identity with organizational consistency—allowing each destination to feel unique while remaining unmistakably part of Cherokee Casinos.
LET’S TALK
The problems I enjoy most are the ones that don’t have obvious answers.
If you’re working on something complex—and want to make it simpler for the people using it—I’d enjoy the conversation.
shane@olivusdesign.com
Well done, you copied it!
Shane Allen Wilson
Experience Design Leadership
Kansas City, Missouri
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